Question 1

What goes into each candle?

Accepted Answer

We use a natural soy wax blend with no artificial additives, and premium fragrance oils.  Our fragrance oils contain no phthalates and are completely safe to use in candles. We also use lead-free, pure cotton wicks in all our candles.

Question 2

How and what are your jars made of?

Accepted Answer

Our jars are made out of matte white ceramic with a glazed interior. All our jars are cast in moulds, and hand trimmed to finish.

Question 3

What is the shelf life of your candle?

Accepted Answer

If kept out of direct sunlight and away from any heat sources, we recommend lighting your candles within 6 months from the date of purchase for the best candle experience!

Question 4

Do you offer free delivery?

Accepted Answer

Yes we do! We offer free delivery for any purchase that includes 2 or more candles.

Question 5

What are the delivery time and costs?

Accepted Answer

Our standard delivery cost is $5, and our deliveries happen every Saturday

Question 6

Do you ship outside of Singapore?

Accepted Answer

As of now, we only ship locally within Singapore.

Question 7

Returns & Exchanges

Accepted Answer

Our candles are made in small batches to ensure that each candle receives the utmost care and attention. However, if you do experience any issues with your candle, please email us at hello@homebirdcandles.com and we will do our best to help!